Privacy Policy

Data protection is of a particularly high priority for the management of JB Furniture Ltd. The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR.) By means of this data protection declaration, JB Furniture Ltd. would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this published data protection policy, of the rights to which they are entitled. As the controller, JB Furniture Ltd. has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website.

 

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1) To personalise your experience. (Your information helps us to better respond to your individual needs.)
2) To improve our website. (We continually strive to improve our website offerings based on the information and feedback we receive from you.)
3) To improve customer service. (Your information helps us to more effectively respond to your customer service requests and support needs.)
4) To process transactions.

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order in line with GDPR regulations.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials etc.) will not be stored on our servers. Personal information (physical address, phone number, email address etc.) is stored on secure, password protected servers to which only authorised staff have access for no longer than 7 years in line with HMRC regulations but will not be passed to third parties. Providing a phone number or an email address constitutes acceptance that you may receive occasional information directly from us or a feedback request which constitutes part of the transaction. You can contact us to opt out at any time.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your processors hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

Different Types of Cookies

Most websites including ourselves use two different type of cookies, strictly necessary cookies and non essential cookies.

Strictly Necessary Cookies are used for the normal functioning of a website and are required to make the website run normally.
Non Essential Cookies are used for advertising and reporting purposes. We use this to advertise and provide relevant ads for Google Ads & GA4 and reporting purposes for Feefo & Microsoft Clarity.

 

Google Ads

JB Furniture uses Google Ads to advertise to customers and uses Adwords targeting features such as location targeting & remarketing to provide customers with advertising that is more relevant to them. Google Ads are adverts that may be shown when you search on Google for a product, service or application.

 

JB Furniture does not associate any targeting information with any personally identifiable information and does not share or provide any precise location information to Google. If you would like to know more, please get in touch.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, completing the transaction or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.jbfurniture.co.uk

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page on the Website.


Contacting Us

If there are any questions regarding this privacy policy you may contact us through the Website www.jbfurniture.co.uk