JB Furniture Achieves Platinum Service Award For 4th Year In A Row

JB Furniture Platinum Service Award 2023

We are delighted to inform you that we have just received our Platinum Trusted Service Award 2023. This coveted award is given to companies that deliver exceptional customer service to their customers and is a true testament to our commitment to customer service both online and in our local garden furniture stores located in Wakefield and Newcastle.

Customer service, excellent communication and premium product quality is at the heart of everything we do at JB Furniture. So, to win this award placing us above many other retailers in our industry is a huge achievement for a family run business with roots that go back to 1870. To date, we have collated more than 1200 reviews with an average score of 4.8*.

A sample of some of our favourite reviews over the past year.

In order to achieve the Platinum Trusted Service Award we had to achieve a rating of more than 4.5* for 3 years in a row. This is a further example of our dedication to customer service over the years.

We won’t stop there either, our target is to continually improve, offering best in class support for our customers, both prior to your purchase and also after sale care so if you have any suggestions of how we can do even better please contact us and let us know.

In the meantime, we look forward to your continued support and welcoming you to view garden furniture, conservatory, home furnishings & more at one of our stores in Wakefield or Newcastle. 

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Further Reading:
Social Competition
Choosing Sustainable Garden Furniture
Everything you Need to know about Firepit Tables